TEL AVIV SOURASKY
MEDICAL CENTER
MANAGEMENT PROGRAM
The Big Picture- An Overview of the American System
Touching the Field- Innovation/
Technology and Creative Ways of Thinking in Order to Solve Complex Problems
Improving Processes in Practice-
Think and Act Outside the Box
What Do We Take From This Week- What Can We Do Back Home?
FACILITATORS
Ruth is currently the Deputy Director of Operations and Nursing. She holds an MA in Public Administration in Health Systems from Israel College Clark University, and a BA in Nursing and Mulitdisciplinary Arts Program from Tel Aviv University. She has credits from a Combined Intensive Care Course at "Schonbrunn" School of Nursing, and Nursing Studies Registered Nurse fro Wolfson School of Nursing. Read more about Ruth's Experience here:
Shabi is currently the VP of Human Resources, The Tel Aviv Medical Center. Shabi holds an M.A from Haifa University in Social Studies and National Security, and a B.A. from Ben Gurion University in Business Administration. He was a Lieutenant Colonel in the Israeli Air Force, and has 26 years of experience in the field of Human Resources and Management.
Smadar is the Director of International Programs Development at IDEA International. She comes with great experience of management, leading teams and organizations. In her last position Smadar was the Director of External Relations in Ruppin Academic Center. Before that, Smadar was the CEO of the ATALEF Foundation- the alumni organization of the Israeli navy seals- focusing in leadership development and social activities in the Israeli society.
PARTICIPANTS
Dr Sharon Pelles-Avraham, M.D., is currently a Medical Oncology Specialist, at the GIT Malignancies Center, Oncology division, Tel Aviv Sourasky Medical Center. She also is the Director, of Oncology residents, interns and students, in the Oncology Division of the Center, a member of the Helsinki committee, and a tutor in the Department of Medical Education, at the Sackler School of Medicine at Tel Aviv University. Read her entire CV here:
Yair is the Director of the Maintenance Department. He has been working at the Tel-Aviv Medical Center 10 years. He is 56 years old, and is married with 5 children.
Sharon Shalev holds a BA in Education Administration, from Tel Aviv University. She is the Director of the Information and Appointment Center of the Tel Aviv Medical Center from 2011-2017. She is responsible for managing about 50 service representatives absorption of personnel, training and preparation of service representatives, professional and courteous services for the center, and for inquiries and coordination of queues for outpatient clinics and hospital.
I was born in 1971, in Moldova. In 1996, when I was 25, I moved to Israel with my husband and my 6 year old son. The beginning of our new life in Israel was very challenging, with the new culture, language and everyday struggles. But the warmth and the openness of the people, helped me integrate and build our new life. I understood that in order to fully integrate, I need to learn a profession and work hard. In 1998 I started working as a nurse in Ichilov medical centre, Tel aviv... (read more)
In 1990, Tali immigrated to Israel from the former Soviet Union after 3 years of medical studies. In 1995, she completed her Bachelor's degree in Nursing at Tel Aviv University and in 1998 a basic obstetrics course. She holds a Master's degree (M.P.H) from the School of Public Health, a promotion of health at the University of Haifa since 2006.
Dr. Nava Gross Feldman Ph.D Senior Emergency Medicine Coordinator. Tel Aviv University, Department of Epidemiology, Sackler Faculty of Medicine. Nurse for 18 years, including a responsible nurse of the Internal Medicine Department at the Tel Aviv Medical Center between 2000-2008. I managed the surgical unit at the Sheba Medical Center between 2010 and 2013
Or Goren is a senior anesthesiologist in the Tel Aviv Medical center. His main field of expertise is organ transplantations. With an M.D and an M.P.H he is now also a student in a Ph.D program in the Ben Gurion University in the Negev. He specializes in epidemiology and biostatistics. He was awarded excellent teacher in anesthesiology and critical care in the Tel Aviv University. He is involved in teaching both students and residents. He sees this duty as an integral... (read more)
Born in Daliat el Carmel, Israel. Graduate of faculty of medicine, Tel-Aviv University. Head of Pharmacogenetic & metabolic disorders testing unit, Tel-Aviv Sourasky Medical Center. Determination of various medications levels and Diagnosis of Molecular diseases for personalized medicine, Using high sophisticated technologies. Award of The israeli Society of Clinical Pharmacology for Abstract presentation , 2005. Award of Excellency - The medical corp's chief award, 2009.
Ayelet Kurtsband, 43, wife of Moti, mother of Ophir, 16, and 13-year-old Ariel. I have been the administrative director of the Nuclear Medicine Department for 8 years. The professor's right hand... Responsible for everything that happens at the Institute - Human Resources, equipment, renovations, salaries...
Rafael is married with three children. He has spent the past 24 years working in Tel Aviv Medical Center as: Head technician of the cardiovascular unit, Administrative Manager- Interventional Cardiology Unit- Cardiology Department
Diego Mercer MD, MHA- Vice chair of the radiology department, Tel Aviv Sourasky medical center. Abdominal imaging fellowship, University Health Network and Mount Sinai hospital, Toronto, Canada
Married and a father of three daughters. B.Sc. Industrial Engineering and Management- Ben-Gurion University. Currently working at The Tel-Aviv Sourasky Medical Center, Israel as a project manager at the Industrial Engineering and Management Unit. Tasks highlights: Planning and managing end to end projects in a variety of themes: technology, operations, logistics, O&M, consultancy (bids, finance etc.)
Michal holds a B.Ed-B.A. in teaching from “Seminar HaKibbutzim” college, and Administration of Health Services from Tel Aviv University. She is currently the Director of Patient Admissions and Selection Services. She manages and operates a system of receiving and sorting services, is responsible for the organization, its management and professional training, as well as acceptance of new employees and their integration into the system. She deals with Organizational planning... (read more)
Head nurse, Ichilov Oncology Day Hospital, Sourasky Medical Center Education: BS Geology at Ben - Gurion University 2005-2008 - The Scheinbrunn School of Nursing RN BA Basic Oncology Course 2011 Clinical nurse course supportive care 2013 GCP Course MA MA in Nursing, Tel Aviv University 2016 Excellence Course Management of complex health systems Clinical Experience: 2008-Nurse oncology day hospitalization 2012 - Deputy nurse responsible for oncology day hospitalization ... Read More
Boston is the capital and most populous city of the Commonwealth of Massachusetts in the United States. It is also the seat of Suffolk County, although the county government was disbanded on July 1, 1999. The city proper covers 48 square miles (124 km2) with an estimated population of 673,184 in 2016, making it the largest city in New England and the 22nd most populous city in the United States.
Retsef Levi is the J. Spencer Standish (1945) Professor of Operations Management at the MIT Sloan School of Management. He is a member of the Operations Management Group at Sloan and affiliated with the Operations Research Center. Before coming to MIT, he spent a year in the Department of Mathematical Sciences at the IBM T.J. Watson Research Center as the holder of the Goldstine Postdoctoral Fellowship. He received a Bachelor's degree in Mathematics from Tel-Aviv University...(read more)
The Consulate General of Israel is the official representative of the State of Israel to New England The Consulate General of Israel is the official representative of the State of Israel to New England. We serve as the liaison between the residents of New England and the State of Israel. Through the fields of academia, culture, politics, economy, press and public diplomacy, we promote knowledge and understanding of Israel. The Consulate is located at: 20 Park Plaza, Suite 1020 Boston, MA
Matan Zamir is Israel’s Deputy Consul General to New England. He has been a member of Israel’s Foreign Service since 2011, previously serving as the Deputy Chief of Mission at the Israeli Consulate in Mumbai. Zamir led a decorated career in the Israeli Defense Forces. He served in the IDF from 1999-2003 and was released as a lieutenant. During his service he trained over 1,000 cadets. In 2003, Zamir was honored for his service and received the President’s medal of excellence for Israel’s 55th I
VISITS AND MEETINGS
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Paul F. Levy is the former President and CEO of Beth Israel Deaconess Medical Center (BIDMC) in Boston and a resident of Newton, Massachusetts. A graduate of McBurney School in New York City, class of 1968, and Massachusetts Institute of Technology, class of 1972.
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MACIPA is a physician membership organization, established in 1985. Almost 500 primary care physicians and specialists who have privileges at Mount Auburn Hospital are members of MACIPA. Practice locations include Cambridge, Belmont, Watertown, Waltham, Somerville, Lexington, and Arlington. MACIPA PCPs have approximately 250,000 patients enrolled in their practices. MACIPA’s accomplishments in controlling healthcare costs and improving quality are well known. MACIPA was chosen as one...
Dr. Shein is Medical Director at Mount Auburn Cambridge IPA (MACIPA) in Boston, on the active medical staff at the Mount Auburn Hospital in Cambridge, and Assistant Professor of Medicine at Harvard Medical School. His focus as IPA Medical Director includes engaging member physicians in initiatives around health care quality, patient experience and keeping healthcare affordable. He serves as a member of the Massachusetts Health Quality Partners (MHQP) Physician Council. Read More...
Jeffrey S. Flier became the 21st Dean of the Faculty of Medicine at Harvard University on September 1, 2007. His term as Dean ended in 2016 after nine years. Flier, an endocrinologist and an authority on the molecular causes of obesity and diabetes, is the Caroline Shields Walker Professor of Medicine at Harvard Medical School. Previously he had served as Harvard Medical School Faculty Dean for Academic Programs and Chief Academic Officer for Beth Israel Deaconess Medical Center...
A Board Certified Plastic Surgeon who has devoted considerable research to paradigms and their unconscious influences on decision-making and success. She is the Clinical Dean at Medical University of the Americas located at Devens MA and West Indies and a quality management expert with a focus on transforming organizations to deliver and sustain excellent performance. Her research at Harvard, Maastricht and Erasmus Universities, yielded numerous publications and several innovative... (Read More)
Legal Sea Foods was born in 1950 when George Berkowitz opened a fish market in the Inman Square neighborhood of Cambridge, Massachusetts. He opened it adjacent to his father Harry’s grocery store Legal Cash Market where customers were given “Legal Stamps” (forerunners of S&H green stamps) with their purchases. It’s here that the “Legal” name became synonymous with quality and freshness. In 1968, the Berkowitz family opened its first seafood restaurant, right next to the... Read More
Beth Israel Deaconess Medical Center (BIDMC) is a world-class teaching hospital of Harvard Medical School located in the heart of Boston. We are passionate about caring for our patients like they are family, finding new cures, using the finest and the latest technologies, and teaching and inspiring caregivers of tomorrow. We put people at the center of everything we do, because we believe in medicine that puts people first.
Vice-Chair, Healthcare Quality, Department of Emergency Medicine, BIDMC Director, Observation Medicine, BIDMC Attending Physician, Department of Emergency Medicine, BIDMC Associate Professor of Emergency Medicine, Harvard Medical School Dr. Grossman’s consulting and research center around developing evidence-based data for the management of cardiac emergencies while his administrative responsibility as vice-chair of healthcare quality reflects this evidence-based approach. Read More...
Chief, Nuclear Medicine, BIDMC - Associate Professor of Radiology, Harvard Medical School. Graduated from Northwestern University School of Medicine in 1962. Completed internship at Stanford University Hospital in 1963, and served as a Resident at MGH from 1963-1966. He was a post-doctoral fellow in the Department of Biology, Massachusetts Institute of Technology from 1966-1969. He received a scholar award in Radiological Research, James Picker Foundation from 1969-1971.
Brigham Health is a global leader, devoted to maintaining and restoring health for people everywhere. Brigham Health is composed of Brigham and Women’s Hospital, Brigham and Women’s Faulkner Hospital, and Brigham and Women’s Physicians Organization. Our clinicians and researchers collaborate across many disciplines and specialties, passionately committed to delivering breakthroughs that help people everywhere. This culture of innovation and discovery underpins all we do. Read More...
Home Hospital Director at BWH Attending Physician at BWH Clinician-Investigator, Brigham and Women's Hospital and Harvard Medical School; Brigham and Women's Hospital; Harvard T.H. Chan School of Public Health Clinician-Investigator, Brigham and Women's Hospital and Harvard Medical School Faculty member of the Division of General Internal Medicine and Primary Care focusing on primary and secondary care redesign, quality of care, digital health, and telemedicine. Projects incl
Dr. Ronen Rozenblum is a healthcare executive, researcher, lecturer and entrepreneur. He is an Assistant Professor at Harvard Medical School. He is also the founding Director of the Unit for Innovative Healthcare Practice & Technology and Director of Business Development of the Center for Patient Safety Research and Practice at Brigham and Women’s Hospital in Boston. Dr. Rozenblum is an expert in patient-centered care, patient experience and engagement, and health information... Read More
David Bates is an American-born physician, biomedical informatician, and professor, who is internationally renowned for his work regarding the use of health information technology (HIT) to improve the safety and quality of healthcare, in particular by using Clinical Decision Support. Dr. Bates has done especially important work in the area of medication safety. He began by describing the epidemiology of harm caused by medications, first in hospitalized... Read More
Health care should be a right, not a privilege. For more than forty years, Fenway Health has been working to make life healthier for the people in our neighborhood, the LGBT community, people living with HIV/AIDS and the broader population. Fenway was founded in 1971 as part of the free clinic movement by students who believed that “health care should be a right, not a privilege.” In its early days, Fenway was a drop-in clinic providing free blood pressure checks and STD screenings. Read More...
Tufts Medical Center is an internationally-respected academic medical center – a teaching hospital where we pride ourselves not only in the sophistication of the care we provide but the compassionate way in which we provide it. We care for all patients from the tiniest newborns at our full-service pediatric hospital, Floating Hospital for Children to centenarians in our specialized Geriatrics clinic. Located in downtown Boston in Chinatown and the Theatre District, Tufts Medical... Read More
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Massachusetts General Hospital- The oldest and largest hospital in New England, Mass General conducts the largest hospital-based research program in the nation and is designated a Magnet® hospital, the highest honor for nursing excellence awarded by the American Nurses Credentialing Center. Read More...
The focus of my clinical practice and teaching has been in the area of applied cardiovascular physiology, primarily in the ICU and on Vascular Anesthesia. In addition, I have been a member of the OB Anesthesia team. Since 2002, the majority of my professional activities have been in administrative roles, both in the department and the hospital, as Clinical Director, DACCPM from 2002 until 2006, Executive Medical Director of the Operating Rooms since 2006, and most recently Executive Vice Chair,
Bethany Daily is the Senior Administrative Director, Perioperative Services at Massachusetts General Hospital. Her responsibilities include the strategic direction of information systems, statistical & financial reporting, process improvement, human resources management, and facilities planning. Bethany is the MGH Program Director for the MGH/MIT Collaboration, which uses operations research methods to optimize patient flow in many areas throughout the hospital. Read More...
Cecilia Zenteno is an Operations Research Manager in the Perioperative Services Department at Massachusetts General Hospital (MGH). She is an integral member of the MGH-MIT Collaboration, a partnership between the hospital and the MIT Sloan School of Management, whose aim is to apply Operations Research techniques to re-design and improve care processes in large academic medical centers. Cecilia’s responsibilities include data analysis, mentoring the collaboration’s...Read More
Dr. Maulik Majmudar is a practicing cardiologist and Associate Director of the Healthcare Transformation Lab at Massachusetts General Hospital with a specific focus on the development, validation, and implementation of emerging technologies to improve care delivery. He is an active member of the healthcare innovation and entrepreneurship community and advises a number of start-ups and investment firms, leveraging his strong clinical training in internal medicine and cardiology....Read More
Director of Clinical and Administrative Operations for Interventional Radiology Services at MGH. Mr. Sheridan has over twenty years of experience in Interventional Radiology, as a clinician and operational administrator. Functioning in a matrix structure, Mr. Sheridan has oversight and ultimate accountability for image guided services across Radiology including imaged guided procedures performed in Cat Scan, Ultrasound, Vascular and Non- Vascular Radiology. Mr. Sheridan is also...Read More
Dr. Lennes is the MGPO senior vice president for service excellence and practice improvement, as well as a clinically active thoracic medical oncologist, director of the pulmonary nodule clinic, and quality of care researcher. Since coming to MGH in 2009, she has become a leader in the Cancer Center – serving as the director of clinical quality, the physician lead for Partners eCare (Epic) implementation, and as the medical director of ambulatory services. Dr. Lennes leads several...Read More
Ben Orcutt is the Director of Admitting Services at the Massachusetts General Hospital. Admitting Services is a 90+ FTE department which incorporates a broad scope of operational, financial, clinical, and technical services that include: capacity throughput, operating room scheduling, financial services for insured, underinsured and uninsured patients, and a business support group which provides project management, analytics, training, quality assurance and leadership on...Read More
Associate Physician in Medicine Assistant Professor of Pediatrics, Harvard Medical School Dr. Amir Kimia, MD is a pediatric emergency medicine physician in Boston, Massachusetts. He is currently licensed to practice medicine in Massachusetts. He is an Assistant Professor of Pediatrics at Boston Children's Hospital.
Boston Children's Hospital is a 404-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Boston Children's offers a complete range of health care services for children from birth through 21 years of age. (Our services can begin interventions at 15 weeks gestation and in some situations we also treat adults.) We have approximately 25,000 inpatient admissions each year and our 200+ specialized clinical programs... Read More
Day 5
ACCOMMODATION
Hotel Buckminster Boston
645 Beacon Street
Boston, MA, 02215, USA
GENERAL
INFORMATION
Weather
September is slightly cooler than previous months but is still fairly warm. The average temperature still reaches a high of 22°C (that's about 72°F) during the day and dips to a fairly mild 13°C (about 55°F) in the evenings.
Exchange Rates
1 USD = 3.63 ILS
General Dress Code
Business Casual
Packing List:
Some Recommendations
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A day pack – to carry on the bus - must be large enough to carry lunchbox
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Comfortable shoes for walking tours
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A camera
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Adaptor for electrical appliance
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Prescription medication
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An umbrella and a coat
Restaurant Options
Here are a few options, some within walking distance, some accessible by public transportation:
Kosher:
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Milk Street Café (2.4 miles away)
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Jerusalem Pizza & Grill (1.5 miles away)
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Rami’s (1.5 miles away)
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Taam China (1.7 miles away)
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Café Eilat (1.7 miles away)
Other Options:
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Scoozi (.1 miles away)
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Boston Beer Works (.2 miles away)
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Citizen Public House & Oyster Bar (.3miles away)
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Eastern Standards (.1 miles away)
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Taberna De Haro (1.1 miles away)
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Gyu-Kaku Japanese BBQ (1.1 miles away)
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Lolita (1.2 miles away)
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Oak Long Bar + Kitchen (1.4 miles away)
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Beehive (1.8 miles away)
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Masa (1.9 miles away)
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Yvonne’s (2.1 miles away) (need to make reservation in advance)
TOURISTIC PLACES
AND CURIOUS FACTS
Beacon Hill is a historic neighborhood in Boston, Massachusetts. According to the 2010 U.S. Census, the population of Boston's Beacon Hill neighborhood is 9,023.[2]
It is a neighborhood of Federal-style rowhouses and is known for its narrow, gaslit streets and brick sidewalks. Today, Beacon Hill is regarded as one of the most desirable and expensive neighborhoods in Boston.
Fenway Park is a baseball park located in Boston, Massachusetts, at 4 Yawkey Way near Kenmore Square. Since 1912, it has been the location for the Boston Red Sox, the city's Major League Baseball (MLB) franchise. It is the oldest ballpark in MLB.
Fenway has hosted the World Series ten times, with the Red Sox winning five of them, and the Braves (then of Boston) winning one.[note 1] The first, in the park's inaugural season, was the 1912 World Series and the most recent was the 2013 World Series.
The Freedom Trail, is a 2.5-mile, red-lined route that leads you to 16 historically significant sites — each one an authentic treasure. Explore museums and meetinghouses, churches, and burying grounds. Learn about the brave people who shaped our nation. Discover the rich history of the American Revolution, as it began in Boston.
The original MFA opened its doors to the public on July 4, 1876, the nation’s centennial. MFA is one of the most comprehensive art museums in the world; the collection encompasses nearly 500,000 works of art. We welcome more than one million visitors each year to experience art from ancient Egyptian to contemporary, special exhibitions, and innovative educational programs.
This linear system of parks and parkways was designed by Frederick Law Olmsted to connect the Boston Common, which dates from the colonial period, and the 1837 Public Garden along the Muddy River and Leverett, Willow, Ward's and Jamaica ponds through the Arnold Arboretum to the great country park — Franklin Park.
From Boston Common to Franklin Park, it is approximately seven miles by foot through the parks.
The Museum of Science (MoS) is a Boston, Massachusetts landmark, located in Science Park, a plot of land spanning the Charles River. Along with over 700 interactive exhibits, the museum features a number of live presentations throughout the building every day, along with shows at the Charles Hayden Planetarium and the Mugar Omni Theater, the only domed IMAX screen in New England.
ABOUT BOSTON
Boston is the capital and largest city of the Commonwealth of Massachusetts in the United States. The city proper covers 48 square miles (124 km2) with an estimated population of 667,137 in 2015, making it the largest city in New England and the 23rd largest city in the United States. The city is the economic and cultural anchor of a substantially larger metropolitan area called Greater Boston, home to 4.7 million people and the tenth-largest metropolitan statistical area in the country. Greater Boston as a commuting region is home to 8.1 million people, making it the sixth-largest combined statistical area in the United States.
One of the oldest cities in the United States, Boston was founded on the Shawmut Peninsula in 1630 by Puritan settlers from England. It was the scene of several key events of the American Revolution, such as the Boston Massacre, the Boston Tea Party, the Battle of Bunker Hill, and the Siege of Boston. Upon U.S. independence from Great Britain, the city continued to be an important port and manufacturing hub, as well as a center for education and culture. Through land reclamation and municipal annexation, Boston has expanded beyond the original peninsula. Its rich history attracts many tourists, with Faneuil Hall alone drawing over 20 million visitors per year. Boston's many firsts include the United States' first public school, Boston Latin School (1635), first subway system (1897), and first public park (1634).
The area's many colleges and universities make Boston an international center of higher education, including law, medicine, engineering, and business, and the city is considered to be a world leader in innovation and entrepreneurship. Boston's economic base also includes finance, professional and business services, biotechnology, information technology, and government activities. Households in the city claim the highest average rate of philanthropy in the United States; businesses and institutions rank among the top in the country for environmental sustainability and investment. The city has one of the highest costs of living in the United States, though it remains high on world livability rankings.